Sample exercise from the Daily UX Writing Challenge
The user is trying to rent a car using an application but the credit card on file has expired.
Write them an error message so that they can correct the problem.
Headline: 30 characters
Body: 45 characters
The error message needs to explain the problem and how to move forwards. The user might be at an airport trying to arrange transport to their destination. I’m assuming they’re time-poor and need to rectify this as quickly as possible. The problem is known so the business can be super clear.
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